Instructions for online only auctions

Karl & Faber organises online only auctions in cooperation with Lot-tissimo. These auctions are only held online and do not take place in the saleroom. These online only auctions are so-called timed auctions held within a fixed amount of time. Bids for the items on offer can be placed throughout the 14 day auction period. Our Conditions of Sale specify a two week returns period for consumers, which makes our online only auctions a risk-free and accessible addition to our usual auction schedule.

Please note:
It is only possible to view the corresponding catalogue and register to bid starting from the beginning of the auction.

Step 1: Browse the catalogue

Our online only catalogues can be found on our website under “Buy” in the section “Online only auctions”. The catalogue is only published at the beginning of the auction. It can be viewed as usual by clicking “Online catalogue”.

Step 2: Register

Register
If you do not already have an Lot-tissimo account, click on “Register to bid” in the top right and “Click here to register” to enter your personal information. As the online only auctions are held on the external online platform Lot-tissimo, this step is also required of customers who are already registered with a My Karl & Faber account.

Activate your account 
After your details have been checked, you will receive a confirmation email, sent to the email address you have provided. The email will contain a link with which you can activate your account. Please remember that your email filter may automatically register this email as spam and redirect it to your spam inbox.

Login
As soon as you have created your Lot-tissimo account, you can log in by clicking on “Log in” in the upper right and entering your details.

Step 3: Admission to bid

As soon as the auction begins, you will be able to view the entire online only auction catalogue with details and photographs of all the lots on offer. You will be able to log in and out of your account at any time throughout the duration of the auction.

In order to bid in the auction, you will need to be registered as a bidder in the corresponding auction catalogue. If you have already purchased a work of art with Karl & Faber, you will soon be admitted as a bidder. However, new customers will need to send us a copy of their photo ID as well as proof of their address. Once we have received your documents, you will be admitted as a bidder in the online only auction.

Step 4: Bidding

Bids
As soon as you have been admitted as a bidder in the auction and registered for the corresponding catalogue, you will be able to place bids. To do so, simply enter your highest bids for your chosen lots, that is, the maximum amount you would be willing to pay for that lot. If another bidder outbids you, your bid will be automatically increased by a bidding increment until your maximum bid is reached.

The bidding increments used in Karl & Faber auctions are those listed in important information on the web page of the corresponding lot.

Observing lots and bids
In order to ensure that you remain the highest bidder, we recommend you view your chosen lot regularly. You will receive a notification sent to the email address provided if somebody else out-bids you. The email will include information on how to increase your bid as well as a link to the lot in question.

End of the online only auction
Our online only auction ends regularly at 6 pm lot by lot in 1-minute intervals: The first lot first, then one minute later the next until all lots have expired. On the day of the auction, the expiration time for each lot is displayed to the exact minute. The so-called extended bidding applies: If a bid is placed 5 minutes before the expiry of the time, the bidding for this lot is automatically extended by 5 minutes. This rule applies to each lot individually. Therefore, lots may end outside the order of the lot numbers.

Your purchase with Karl & Faber 
You will be notified via email as soon as you have won the bid for a lot. You can then access all information about the lot in your account.

Step 5: Payment and right of revocation:

Payment
You will receive an invoice for your purchased lots within 48 hours of the auction ending. This will contain all of the information with regard to costs, payment instructions and shipping. Payment is only possible via bank transfer.

Right of revocation
As a consumer, you have the right to revoke the purchase contract or return the items within two weeks without stating any reasons. The deadline for the right of revocation applies from the day on which you or a third party designated by you receives the goods from the carrier.
If you would like to make use of your right of revocation, you will need to inform Karl & Faber in writing. This can be sent as a letter in the post, via fax, email, or by filling out the online form. In accordance with our right of revocation, you must then bear the costs of the return shipment.

Revocation form PDF

Step 6: Shipping

Once we have received full payment, the purchased lots will be shipped to you within five working days. You can also collect your purchased items in person from the Karl & Faber premises on appointment within 14 days after receipt of payment.

Payment & Shipping